Welcome to Cherokee Images. We take joy in celebrating the culture and history of the Cherokee people. We strive to bring you whimsical and unexpected items, each one selected to share a little piece of the Cherokee spirit. Please take a moment to read the terms of sale for information on our shipping and refund policies.
DOMESTIC SHIPPING: Most items sold to US addresses will be shipped via USPS First Class Mail unless another shipping option, such as priority mail, is specified. Some items, those over 13 ounces in particular, default to Priority Shipping. First class mail usually takes 3-5 days to arrive depending on your location. Priority Mail takes 1-3 days depending on location. Most orders are shipped within three business days after an order is placed. Some hand painted or hand made items may require a 3-5 day manufacture time before they can be shipped. Orders placed on Friday may not be shipped until the following Monday. Items will be combined in the same box to reduce shipping rates if they safely fit together.
INTERNATIONAL SHIPPING: Items sold to international addresses will be shipped via USPS International First Class. Depending on your location, shipments typically arrive in 8-15 days. Overseas customers are responsible for any added fees, such as customs fees, that may occur in addition to shipping fees.
REFUNDS AND EXCHANGES
We strive to make sure every customer is completely satisfied with their order. If there is ever a problem with the product or the product is damaged in shipping please email us at firstname.lastname@example.org . We will replace the item if possible or refund the purchase price plus shipping; whichever you choose. If a purchase is a one-of-a-kind item, (such as a unique handmade or hand-painted item), replacement unfortunately will not be possible. We will offer a similar item if it is available or refund the purchase price plus shipping, whichever you choose.